Why Choose Us?
Not all biohazard companies are created equal – many are generalists, few are true experts. When biohazards, blood, and bodily fluids are involved, you need a dependable expert to ensure proper disinfection and protection from the potential spread of harmful pathogens.
If improperly treated, blood and bodily fluids can promote the growth of bacterial colonies, which can pose health and safety risks and cause additional damage to the home. Cleaning companies that offer biohazard remediation in addition to other services may lack the knowledge and experience necessary to guarantee full remediation and disinfection of a property.
Hazgiene is the pioneer and industry leader in biohazard remediation. We adhere to the highest standards in cleaning, disinfection, and safety compliance to ensure that our customers and employees are fully protected.
The following principles define how we conduct our business and illustrates the value of professional crime scene clean-up.
Rapid Response 24/7/365
With National Regional offices equipped with mobile units strategically located around South Africa, we are committed to providing emergency rapid response and 24-hour trauma & Biohazard cleaning. We pride ourselves on our response time, so when you need us, we are ready to help.
Real People, Immediate Assistance
We understand these are no ordinary circumstances, which is why when you call, one of our dedicated customer care advisors will always be available to answer questions and guide you through the remediation process. We will immediately dispatch a local field team for an on-site assessment, or if preferred, we will schedule an appointment time that is convenient for you.
Compassionate Care, Personal Touch
We often help families and businesses in the most difficult of circumstances. We help them navigate through the remediation process from beginning to end, while providing comfort, compassion, and empathy during tough times. Whether it’s lending a listening ear or offering a kind word, we will be there to give our support.
Trained, Knowledgeable Experts
Hazgiene field supervisors and technicians receive the same training regardless of geographic location to ensure that no matter where you are, you receive the same care and expertise. Our teams are trained in a variety of safety protocols, including Bloodborne and Airborne Pathogen Controls, Respiratory Protection, and Hazard Assessment and Communication. We are OSHA compliant and abide by all legislative regulations.
Insured, and Certified
We carry the appropriate licensing and mandatory certifications necessary to operate throughout South Africa. Furthermore, we are insured for public and private indemnity.
Science-based Remediation Process
Hazgiene has pioneered a sophisticated 3-step, science-based remediation process that protects the health and safety of our customers and their property. Our methods go beyond simply cleaning what is visible – we thoroughly wash and disinfect all potentially harmful bacteria and fluids from affected areas. Upon completion, we use adenosine triphosphate (ATP) testing technology to guarantee hospital-level standards of disinfection. Our Field teams carry portable testing units that measure bacterial levels after cleaning and disinfecting.
Discretion and Privacy
We value your privacy and your trust. Our team will follow any preferences or special instructions regarding parking and access to your property and we work discretely where necessary to ensure privacy. You can be confident that all our interactions will be treated with confidentiality, professionalism, and care.
100% Customer Satisfaction Guaranteed
No matter the extent of the situation, we approach all blood and biohazard clean-up with the same care, attention and process to ensure the health and safety of you, your family, employees or business. All our services are performed by Hazgiene employees (no subcontractors), and we stand by our work with a 100% Customer Satisfaction Guarantee.